Privacy Policy
Last Updated: December 2024
HyprEdge, Inc. ("HyprEdge," "We," "Us," or "Our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Cloud Services, or interact with our platform. Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
• Register for an account or subscribe to our Cloud Services
• Request a demo or contact our sales team
• Sign up for our newsletter or marketing communications
• Submit a support request or contact us
• Participate in surveys, promotions, or events
This information may include your name, email address, phone number, company name, job title, billing information, and any other information you choose to provide.
1.2 Customer Data
When you use our Cloud Services, we process Customer Data as defined in our Terms of Use. This includes information about users, their computers, network configurations, security events, and usage patterns necessary to provide our cybersecurity automation services.
1.3 Automatically Collected Information
When you access our website or services, we automatically collect certain information, including:
• Device information (browser type, operating system, device identifiers)
• IP address and approximate geographic location
• Pages visited, time spent, and navigation paths
• Referring URLs and search terms
• Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide, maintain, and improve our Cloud Services and technical support
Account Management: To create and manage your account, process transactions, and send service-related communications
Security: To detect, prevent, and respond to security incidents, fraud, and abuse
Analytics: To understand how users interact with our services and improve user experience
Marketing: To send promotional communications (with your consent where required)
Legal Compliance: To comply with applicable laws, regulations, and legal processes
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our website. These include:
Essential Cookies: Required for the website to function properly and cannot be disabled
Analytics Cookies: Help us understand how visitors interact with our website
Functional Cookies: Enable enhanced functionality and personalization
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
You can manage your cookie preferences through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect the functionality of our website.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
Business Partners: With authorized partners who help us deliver our services
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you have given us explicit permission to share
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal exceptions)
Portability: Request a copy of your data in a portable format
Opt-Out: Unsubscribe from marketing communications at any time
Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@hypredge.com.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
HyprEdge, Inc.
4804 NW Bethany Blvd, Suite I-2, #107
Portland, OR 97229, USA
Email: privacy@hypredge.com
General Inquiries: contact@hypredge.com
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Also see our Terms of Use